Published by ProQuote · October 2, 2026
A payment reminder should point the customer back to the existing invoice rather than create a second version of the amount owed. That keeps the billing record consistent while still giving the customer a clear next step.
Use the invoice number or job context, the current balance due, and the payment link or instructions already associated with the invoice. If a partial payment or refund changed the balance, use the current ledger amount instead of repeating the original total as though nothing has happened.
A useful reminder can be short: identify the invoice, current balance, due status, and where the customer can review or pay it. Avoid changing payment terms in a reminder unless the underlying agreement is also being updated.
ProQuote Basic and Pro include payment reminders so contractors can follow up on unpaid invoices without recreating the invoice or manually rebuilding the customer’s balance each time.
Explore the ProQuote workflow for general contractors or continue with a related product page.
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